Position Summary
The Communications Coordinator supports the execution of all media plans by serving as the primary point of contact for the enrollment marketing strategy of the Senior Director and the Dean of Admissions and coordinating communication between advertising vendors and campaign stakeholders. The Coordinator provides necessary administrative support for the Communications team and its members as needed. The Coordinator acts as a liaison between the Communications team and the offices and departments it serves, proofreads and copyedits all print and digital assets that come through the office, assists with the execution of SOA’s organic social media content, and has responsibility over the team’s administrative duties such as team email coverage, team meeting agendas, print orders, etc.
This is a temporary full-time officer of administration position for the period July 20, 2026 – March 26, 2027 to cover an employee’s leave of absence.
Responsibilities
Enrollment Marketing:
Serves as the liaison between the School of the Arts and the advertising vendor, supports the development of all paid search and social media advertisement design and creative feedback, to include Google, Facebook, Instagram, Twitter, TikTok, and YouTube for enrollment marketing media plans. Traffics all assets to key stakeholders and delivers them to advertising vendor on time.
Email Marketing:
Responsible for coordination of the team’s Mailchimp account.
Coordinates the production of regular external newsletters: Public Programs (weekly), SOA newsletter (twice semesterly), Lenfest Kids, and Lenfest Film. Includes student fellow support and management.
Administrative:
Copyedits news and editorial content and publishes content to the website, working closely with the Associate Director of Communications as needed. Supports the Team with web updates as needed.
Assists the Associate Director of Communications with news lead generation, coordinating various efforts of collection, including but not limited to our faculty news intake form, soa-news inbox, student/alumni pitches, monitoring the web (social media, news reports, University announcements, and Program newsletters), aggregating information into weekly at-a-glance reports to facilitate coverage decisions. Maintains an online faculty projects database.
Assists the Associate Director of Communications with updating the School of the Arts Style Guide, revising to keep up with ever-changing best practices.
Sources media assets as needed in support of news circuit, social media efforts, and other various digital and direct marketing efforts, using platforms such as iStock and direct contact with affiliates, and assisting with simple video-capture projects when needed.
Works closely with the Associate Director of Communications and the Graphic Designer to coordinate the production and delivery of social media share kits for School and Program events.
Under the direction of the Associate Director of Communications, “boosts” Facebook event posts according to stakeholder requests & budget, keeping appropriate documentation for purchase-card reconciliation. Maintains the various TV Screens in Dodge. Works closely with designer to get new assets completed and published. Upkeeps the schedule weekly.
Assists in maintaining a running record of alumni achievements. Includes ongoing research of affiliate success captured into a single document and working closely with the Associate Director to finalize a “hot” list at various points throughout the year.
Submits simple print orders and coordinates delivery/pickup schedules with printers and clients, as needed.
Prepares the Communications team meeting agenda and facilitates weekly meeting. Provides general additional office support and miscellaneous research tasks as needed.
Oversees a team of administrative student fellows.
Other related duties and responsibilities as assigned.
Minimum Qualifications
Preferred Qualifications
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
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