Clinical Coordinator II/RN

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $90,000.00 - $115,000.00

Position Summary

Reporting directly to the Director of Clinical Operations, Clinical Coordinator II - Registered Nurse II, assists physicians with patient care, health education/promotion, electronic medical record (EMR) chart management, coordination of patient care and clinical protocols as needed in the Department of Neurological Surgery at Columbia University Medical Center. 

Responsibilities

• Clinical Care & Patient Management

  • Perform comprehensive neurological assessments and monitor changes in patient status, escalating concerns to the neurosurgical team as appropriate.
  • Provide preoperative education and preparation, including completion of surgical checklists, coordination of imaging and laboratory testing, and verification of surgical readiness.
  • Conduct postoperative assessments, including wound evaluation, drain management, pain assessment, and complication prevention.
  • Perform postoperative follow-up calls and telehealth check-ins within one week of surgery to assess recovery and reinforce care plans.
  • Deliver patient and family education regarding diagnoses, treatment plans, medications, mobility restrictions, recovery expectations, and home care needs.
  • Conduct physical assessments within the scope of nursing practice.
  • Administer medications and immunizations as appropriate.
  • Support symptom management through telephone, MyChart, and in-person triage.

  Care Coordination

  • Collaborate with neurosurgeons, neurologists, rehabilitation specialists, social workers, case managers, schools, skilled nursing facilities, and other healthcare providers to ensure seamless care transitions.
  • Coordinate referrals, diagnostic testing, imaging studies, and follow-up appointments.
  • Communicate test results and treatment recommendations to patients and families.
  • Coordinate transportation services in compliance with Medicaid Transportation System requirements.
  • Partner with Orthotics and Rehabilitation Services to ensure appropriate bracing, postoperative care, and follow-up.
  • Interface with rehabilitation facilities to facilitate admissions for specialized patient populations, including dorsal rhizotomy patients.
  • Assist with medication renewals and prior authorizations as needed.

  Patient Outreach & Education

  • Conduct proactive patient outreach to ensure continuity of care and compliance with follow-up recommendations.
  • Communicate plans of care to patients, families, and interdisciplinary teams.
  • Develop and maintain educational materials and patient resources.
  • Promote patient and family satisfaction through compassionate, patient-centered care.

  Documentation & Electronic Medical Records

  • Obtain comprehensive patient histories and perform detailed chart reviews.
  • Document assessments, interventions, patient communications, and outreach activities accurately and timely within Epic.
  • Maintain patient tracking lists and follow-up workflows within the EMR.
  • Review and manage in-basket messages, health maintenance updates, immunization records, and clinical communications.

  Quality, Safety & Compliance

  • Ensure adherence to infection prevention and control standards.
  • Participate in quality improvement initiatives, evidence-based practice projects, and patient safety programs.
  • Support ongoing clinical operations and departmental protocols.
  • Assist in managing urgent and emergent patient situations in collaboration with the care team.

  Administrative & Operational Support

  • Assist with pre-certifications and prior authorizations for procedures, medications, and diagnostic testing.
  • Travel with Dr. Oh to off-site clinics approximately once per week.
  • Participate in required departmental, divisional, and multidisciplinary meetings, including Pediatric Neurosurgery and Orthopedic Spine team meetings.
  • Complete required organizational and departmental training.
  • Review and maintain competency in new and existing clinical protocols.
  • Support research initiatives, including patient enrollment in registries and obtaining photo/social media consents.
  • Participate in projects aimed at improving patient engagement and the overall patient experience within Pediatric Neurosurgery.
  • Precept and mentor new clinical staff, including Medical Assistants, LPNs, and junior nursing staff.
  • Float to other clinics as operational needs require.
  • Perform additional duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Nursing or equivalent in education and experience, plus 2-4 years of related experience.
• BLS certified.
• Current New York State RN license.

Other Requirements

• Ability to work indoors in an environmentally controlled environment with a degree of dust, noise, odors, etc., without undue discomfort.
• Ability to perform sedentary work primarily involves sitting or standing for long periods of time.
• Travel between clinical sites may be required depending on need.
• Duties performed routinely require exposure to blood, bodily fluid, and tissue. Incumbents are expected to perform and/or/assist in emergency care and/or first aid as needed.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.