Assistant Director of Communications and Program Administration

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $ 69,500 - $72,500

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range:

Position Summary

Reporting to the Director of Programs and Finance, the incumbent oversees communications and program administration for the Arts Initiative at Columbia University. Develops and implements communication, outreach, and social media campaigns, including management of the website. Researches, plans, and implements Arts Initiative programming and events. The incumbent works to increase awareness of, and participation in, the Arts Initiative’s programs, services, and events amongst Columbia University students, faculty, and staff. Serves as department representative at events, in rotation with other staff. Performs related duties as assigned. This on-site position requires occasional evening and weekend hours.

About the Arts Initiative

Columbia’s Arts Initiative, founded in 2004, is a lively hub of artistic life, sparking arts interest and meaningfully connecting Columbians with incredible arts experiences on campus and with the larger arts landscape of New York City. The Arts Initiative offers programs in a range of price points, including many that are free, so that every Columbia student can find an arts opportunity that is accessible to them. Experiences are inclusive of a wide-ranging arts audience, all of whom can enjoy enriching experiences and go deeper, at varying levels of engagement.

Responsibilities

• Develop and implement the communication, outreach, and social media campaigns, including an internal master schedule of all department efforts and content calendar, with the goal of increasing awareness of, and participation in, Arts Initiative programs and events
• Research, plan, and implement Arts Initiative programming and events, both on campus and in collaboration with external cultural partners
• Maintain high quality customer service for diverse audiences, students, faculty, and staff; foster a collegial, educational, and inviting environment that enables everyone to do their best work
• Oversee ongoing content curation and updates to the Arts Initiative website; oversee and ensure compliance with style guide
• Oversee email outreach strategy, including creating and deploying regular email communications, managing lists, and management of the external list management vendor, with a high level of attention to detail
• Oversee research and data analytics to inform and improve strategic communications and outreach planning; prepare reporting to aid in the evaluation of programs and events
• Serve as Department representative at events, including University orientations, information sessions, and other events as assigned
• Maintain Arts Initiative communication and program archives

Minimum Qualifications

• Bachelor’s degree or its equivalent
• Three years of related professional experience 
• A resume and cover letter must be submitted to be considered for the position

Preferred Qualifications

Communications experience in the performing arts, visual arts, and/or higher education is strongly preferred.

Other Requirements

Must have demonstrated capacity to develop and implement communication, outreach, and social media campaigns. Superior written and verbal communication skills are required, as is the ability to interact with a highly diverse group of constituents both within Columbia University’s campus and with colleagues in the broader performing and visual arts community of New York City. Must be detail-oriented and a highly organized project manager across multiple initiatives. Must be able to handle confidential information with excellent judgement and discretion. Experience using content management systems (CMS), preferably WordPress, and email marketing software, preferably Mailchimp, is required. Ability to work nights and weekends is required. This position works in-person at Columbia University’s Morningside Heights campus.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.