Variable Hours Officer - Operations Officer

• Job Type: Officer of Administration
• Regular/Temporary: Temporary
• Hours Per Week: 10-20
• Salary Range: $36.43- $36.43

Position Summary

University Life is a central division dedicated to supporting all Columbia students by cultivating an inclusive, connected campus community. Partnering closely with Columbia’s 17 schools and colleges, we serve as a hub for student engagement, collaboration, and University-wide support. Our work is rooted in building meaningful relationships across the University to help students grow, connect, and thrive.

We focus on strengthening the student experience beyond the classroom by enhancing resources, policies, and programs; promoting opportunities for connection and belonging; and creating spaces for open dialogue across diverse perspectives. Guided by our values of connection, integrity, respect, service, and continuous learning, we work to ensure every student feels welcomed, supported, and empowered to make a meaningful impact at Columbia.

Through partnerships with students, faculty, and staff, University Life champions a campus culture grounded in well-being, inclusion, community citizenship, and personal development. Our work is guided by a vision of a Columbia where every student feels a deep sense of belonging and is empowered to make meaningful contributions through their relationships, engagement, and participation in the community.

The Opportunity:

Reporting to the Assistant Director of Facilities, IT and Operations (AD), the Operations Officer maintains the upkeep of St. Paul’s Chapel and Earl Hall and supports student staff who work in those buildings.

Responsibilities

• Supports and trains student associates and ensures that their shift responsibilities are completed on a daily basis. 

• In conjunction with the AD, supports the upkeep of St. Paul's Chapel and Earl Hall, including, but not limited to: building walkthroughs, pointing out issues that need to be fixed/addressed, etc.

• Collects and processes daily shift reports from the student associates, escalating issues as appropriate.

• Supports both departmental and student group programs and events as a building manager.

• Attends and participates in weekly operations meetings.

• Works closely with the AD to set operational and task-driven goals for student associates to meet each week and monitor their progress.

• Completes half-hour rounds during shifts to ensure safety and facility issues are addressed in a timely manner.

• Supports the daily opening and closing of the Earl Hall building and St. Paul’s Chapel.

• Provides administrative support to the AD, and the operations team as needed.  

• Ensures timely and accurate processing of student logs, complaints, facility issues, incident reports, etc., and escalates to AD’s attention.

• Performs additional duties as assigned.

Minimum Qualifications

• Bachelor’s degree and/or equivalent in experience. 

• 0-2 years of related experience.

• Strong communication, interpersonal and organizational skills required. 

• Computer literacy including MS Office, and Google Suite required. 

• Must be able to manage multiple competing priorities and projects. 

• Ability to be steady and sensitive in highly emotional situations. 

• Must consistently exercise discretion and excellent judgment. 

• Must be able to work flexible hours. Evening, weekend, holiday and on-call hours may be required. While we aim to have a set schedule as often as possible, the nature of this position may require variable hours day-to-day or week-to-week.

• Respect for services in houses of worship is essential.

• Student candidates must be and remain in good academic and disciplinary standing with the University.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.