Position Summary
Reporting to the Assistant Director of Training & Program Development, the Trainer is responsible for conducting training on revenue cycle workflows, policies, and procedures as they pertain to office operations and revenue cycle software applications for internal clients within the Clinical Revenue Office and external clients within the Medical Center. The Trainer will coordinate training for both new and existing EPIC system users and will conduct audits to ensure compliance with policies for all departments in the Faculty Practice Organization (FPO). He/she manages his or her own time to accomplish tasks with minimal oversight.
Responsibilities
Operations- 70%
Strategic -10%
People-10%
Compliance & Other-10%
Please note: While this position is primarily remote, candidates must be in a Columbia University-approved telework state. There may be occasional requirements to visit the office for meetings or other business needs. Travel and accommodation costs associated with these visits will be the employee's responsibility and will not be reimbursed by the company.
Minimum Qualifications
Preferred Qualifications
Competencies
Patient Facing Competencies
Minimum Proficiency Level
Accountability & Self-Management
Level 3 - Intermediate
Adaptability to Change & Learning Agility
Level 2 - Basic
Communication
Level 2 - Basic
Customer Service & Patient Centered
Level 3 - Intermediate
Emotional Intelligence
Level 2 - Basic
Problem Solving & Decision Making
Level 3 - Intermediate
Productivity & Time Management
Level 3 - Intermediate
Teamwork & Collaboration
Level 2 - Basic
Quality, Patient & Workplace Safety
Level 3 - Intermediate
Leadership Competencies
Minimum Proficiency Level
Performance Management
Level 2 - Basic
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
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