Job Type: Officer of Administration
Regular/Temporary: Regular
Hours Per Week: 35
Standard Work Schedule: 9 AM to 5 PM
Salary Range: 65,300- 78,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

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Position Summary

The Revenue Cycle Optimization Analyst will provide operational and analytical support to revenue cycle optimization initiatives, focusing on collecting, analyzing, and maintaining data related to revenue cycle performance. This role focuses on producing reporting deliverables, maintaining documentation, and supporting standardized optimization processes. The Optimization Analyst works under the guidance of Optimization leadership to identify patterns, track key indicators, and supports the implementation of enhancements to workflow tools or data visualizations.

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Responsibilities

Operational Support

• Assist with documenting existing workflows and revenue cycle processes to support optimization reviews.
• Contribute to the tracking departmental and cross-functional initiatives by maintaining logs or summaries.
• Support the deployment of revised workflows by preparing documentation, reference guides, or education materials. Assist in meeting preparation by preparing agendas, taking minutes, ensuring action items are completed, and escalating follow-ups to Optimization leadership as needed.
• Conduct basic follow-up with departments or internal stakeholders to collect data or verify implementation status. Assist with troubleshooting issues during project execution and propose data-supported solutions.
• Contribute to the development of training and onboarding materials for project team members.
• Participate in pilot testing of new processes and tools to ensure smooth deployment under the direction of Optimization leadership.
• Provide administrative support for project logistics, such as scheduling meetings and other project related needs or activities
• Provide end-user support related to systems and data reporting.
• Support teams in adhering to best practices and maintaining compliance with relevant regulations and organizational policies.
• Maintain version control and filing systems for process documents, guidance materials, and tools.

Analysis and Data Reporting

• Conduct routine data analysis to identify trends, root causes of issues, and opportunities for process improvement in revenue cycle workflows.
• Monitor and report on key performance indicators to support data-driven decision-making.
• Develop and maintain recurring reports and data dashboards in alignment with defined templates.
• Assist in identifying trends and outliers in metrics such as denial rates, billing errors, or charge capture performance. Compile and distribute performance reports on a regular basis to inform stakeholders.
• Prepare summary reports and visual dashboards to provide actionable insights for management.
• Analyze the effectiveness of project tools and resources and provide recommendations for enhancements.
• Work with IT and data teams to enhance data reporting capabilities.
• Support leadership with preparation for presentations and high-level meetings.

Compliance

• Ensure adherence to compliance standards, including HIPAA and payer contract requirements.
• Stay informed of industry trends and regulatory updates that impact revenue cycle processes.
• Participate in the development and implementation of audit tools to track compliance with project goals.
• Maintain a safe and secure work environment by following all relevant guidelines and policies.

Other

• Participate in and support various initiatives and projects within the office as needed.
• Adapt to evolving needs and take on additional responsibilities to contribute to the success of the mission of the office.
• Other duties as assigned by leadership.

Please note: While this position is primarily remote, candidates must be in a Columbia University approved telework state. There may be occasional requirements to visit the office for meetings or other business needs. Travel and accommodation costs associated with these visits will be the responsibility of the employee and will not be reimbursed by the company.

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Minimum Qualifications

• BA/BS in Business Administration, Health Services Administration, Information Systems, or related field; or equivalent combination of education and experience.
• Minimum of 3 years of related experience in data analysis, project support, or revenue cycle management.
• An equivalent combination of education and experience may be considered.
• Strong analytical skills with experience in data interpretation and reporting.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with data visualization tools.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to manage multiple tasks effectively.
• Must successfully pass systems training requirements.

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Preferred Qualifications

• Experience working in a healthcare or financial environment.
• Knowledge of Epic or similar electronic billing systems.
• Familiarity with project management software and methodologies.
• Experience in creating reports and dashboards using business intelligence tools.

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Other Requirements

Client Facing Competencies

Minimum Proficiency Level

Accountability & Self-Management

Level 3 - Intermediate

Adaptability to Change & Learning Agility

Level 2 - Basic

Communication

Level 2 - Basic

Customer Service & Patient Centered

Level 3 - Intermediate

Emotional Intelligence

Level 2 - Basic

Problem Solving & Decision Making

Level 3 - Intermediate

Productivity & Time Management

Level 3 - Intermediate

Teamwork & Collaboration

Level 2 - Basic

Quality, & Compliance Focused

Level 3 - Intermediate

Leadership Competencies

Minimum Proficiency Level

Business Acumen & Vision Driver

Level 1 - Introductory

Innovation & Organizational Development

Level 1 - Introductory

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Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.