Position Summary
Under the supervision of the Onboarding Director, the Onboarding Specialist II, supports the provider onboarding strategy. This role is responsible for relationship management and completion of all onboarding tasks required to deliver a seamless experience for new providers from offer acceptance through their start date.
Key responsibilities include serving as a single point of contact for the new provider and as key strategic partner to all internal onboarding task owners. This role will also be responsible for communications with stakeholders, and will work closely with cross functional areas to ensure optimal provider onboarding and orientation to Vagelos College of Physicians and Surgeons (VP&S).
The ideal candidate has a strong background in customer service, interacting with or liaising with providers, supporting the strategy of internal clients, and leveraging technology to optimize onboarding activities. Familiarity with HR processes, faculty affairs, hospital or insurance credentialing, practice operations or any combination of these areas is highly desirable.
Responsibilities
Onboarding Operations and Experience
PEG Maintenance and Recredentialing
Operations & Continuous Improvement
People
Other
Minimum Qualifications
Preferred Qualifications
Other Requirements
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
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