Interventional Pulmonary Coordinator - PACC

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $66,300 - $70,000

Position Summary

Responsibilities

• Coordinate scheduling of interventional pulmonary procedures across multiple locations, including CUIMC Operating Rooms, Endoscopy Suites, Ambulatory Surgery Centers, and office-based procedure settings.
• Schedule new patient consultations, follow-up visits, diagnostic testing, and procedures while optimizing provider schedules and resource utilization.
• Coordinate pre-procedure requirements, including medical clearances, laboratory testing, imaging, and acquisition of outside medical records and diagnostic reports.
• Serve as the primary point of contact for patients, referring providers, physicians, advanced practice providers, nursing staff, anesthesia teams, and procedural areas regarding scheduling and procedural coordination.
• Obtain and track insurance authorizations, referrals, and prior approvals for office visits, procedures, diagnostic testing, and related services.
• Verify patient demographic, insurance, and registration information to ensure accurate scheduling and billing processes.
• Prepare and distribute procedural schedules and communicate schedule changes to appropriate clinical and administrative stakeholders.
• Facilitate communication and correspondence with referring physicians and members of the patient's care team.
• Maintain accurate documentation and scheduling records within Epic and other applicable systems.
• Respond promptly to inquiries regarding appointments, procedures, testing requirements, and scheduling concerns.
• Assist with resolution of scheduling conflicts, urgent add-on cases, cancellations, and rescheduling requests to support efficient clinical operations.
• Monitor scheduling workflows and identify opportunities to improve patient access and operational efficiency.
• Provide administrative support to the Interventional Pulmonary Program, including document preparation, data entry, record maintenance, and special projects as assigned.
• Perform other related duties as assigned.

Minimum Qualifications

• Bachelor's degree or equivalent in education, training, and experience.
• Demonstrated organizational skills with the ability to manage multiple priorities in a complex healthcare environment.
• Strong interpersonal, written, and verbal communication skills.
• Knowledge of medical terminology, insurance authorization processes, scheduling practices, and pre-procedural workflows.
• Proficiency with Epic or similar electronic medical record systems and Microsoft Office applications.
• Ability to work independently and collaboratively with multidisciplinary teams while maintaining a high level of professionalism and customer service.

Preferred Qualifications

• Experience coordinating procedural, surgical, or specialty practice scheduling in an academic medical center, hospital, or healthcare setting.
• Familiarity with interventional pulmonary, endoscopy, perioperative, or procedural workflows.
• Experience obtaining insurance authorizations and referrals for specialty services.

Other Requirements

• Successful completion of applicable compliance and systems training requirements

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.