Custodial Services Supervisor

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $85,000 - $91,500

Position Summary

Reporting to the Director of Custodial Services, the Supervisor is responsible for delivering quality and reliable services to the academic and administrative units on the Columbia University campus.

Responsibilities

• Supports the programmatic and fiscal strategy for achieving departmental goals
• Directly supervises staff in the delivery of programs necessary to maintain facilities in the most efficient and effective manner
• Assists the Manager in developing priorities to achieve departmental objectives
• Manages workload across the unit to assure timely and quality response to requests for service
• Determines the most effective manner to allocate resources during periods of peak demand
• Administers performance standards and productivity measures to meet service expectations, track progress, and assess customer satisfaction
• Continually assesses performance through established standards and applies corrective measures as required
• Coordinates development and implementation of custodial programs, routines and schedules. Analyzes feedback and adjusts programs, schedules, and labor requirements accordingly
• Supports the Manager and works closely with other managers and supervisors across Facilities Management to ensure a well-coordinated effort to maximize the provision of complementary services
• Supports safety programs for the continual maintenance of a safe workplace and a safety-conscious staff
• Involved in managing parts and materials inventories for the shops to ensure adequate stocking levels
• Works with the Manager of Special Events to coordinate coverage for special events
• Participates in the hiring, training, evaluation, and termination of staff as required
• Interprets the collective bargaining agreement and resolves issues that may arise
• Evaluates and makes recommendations on equipment, supplies and procedures
• Ensures that all custodial activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines
• Performs other related duties as required

Minimum Qualifications

• Bachelor's degree and/or its equivalent
• Minimum of 3-5 years related experience
• At least three years' experience in positions of increasing responsibility in custodial services or a related field, preferably in a large complex organization
• Experience managing staff 
• Excellent interpersonal and written communication skills

Preferred Qualifications

• Computer literacy

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.