• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building: Morningside
• Salary Range: $69,000 - $75,000

Position Summary

Responsibilities

• Manage and administer various student and faculty-facing systems, including a learning management system (Canvas LMS) and online tools and platforms related to the delivery of online programs.
• Evaluate, test, and implement technology and resources to support program delivery.
• Support the design and development of courses and programs in collaboration with team members, faculty, and stakeholders.
• Work with faculty and team members to collaboratively identify and articulate innovative digital project ideas and suggest creative applications of digital, online, and multimedia resources to enhance teaching and learning.
• Partner with stakeholders (instructional designers, media producers, and subject matter experts) to create interactive and technology-enhanced course materials and resources.
• Support the development and update of courses or course modules, including consulting with faculty on course development, identifying opportunities for modularity and improvements in course design, and collaborating on the development of new course materials and resources.
• Research current and emerging technologies for enhancing courses and teaching materials to serve learning objectives.

• Provide technical and administrative support and services needed for student engagement and success in various course modalities.
• Address student and faculty inquiries in a timely manner by working collaboratively with stakeholders across departments.
• Escalate urgent issues to the management team.
• Cultivate relationships and engagement with students, faculty, and administration across the School and the University.

• Perform data analysis, track, and report on data related to program metrics.
• Conduct regular evaluations to identify areas for improvement in program and course offerings.
• Work with stakeholders to maintain and update the curriculum and content.
• Compile and analyze program and course reports for reporting online program information to various stakeholders.
• Track and report progress for assigned projects.

• Other duties and special projects, as required.

Minimum Qualifications

• Bachelor’s degree required, preferred in Computer Science, Engineering, or a related field.
• A minimum of 2 years of related experience.
• Knowledge of instructional technology tools is required.
• Experience working with stakeholders to deliver online teaching and learning modules is
  required.
• Knowledge of a programming language is required (i.e., Python, C++, R).
• Experience using Mac and Windows computers.
• Demonstrated ability to work under pressure and meet deadlines.
• Excellent oral and written communication skills with the ability to deliver presentations on
  related topics.

Preferred Qualifications

• Knowledge of web content creation tools, including web authoring platforms and HTML.
• Knowledge of project management essentials and project management tracking
  software (i.e., Asana)

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.