• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $68,000 - $72,000

Position Summary

The Communications Manager, Media supports the Communications Team in all media production efforts and planning, whether photography or video, coordinating scheduling, technical requirements, on site specifications, media releases, and day-off necessities such as meals and snacks. The Manager assists with all digital and print communications around events and the School’s global profile. The Manager also supports the Team with any existing School websites, as well as on the development of any new sites, as needed.

Responsibilities

Administrative:

• Fields daily email inquiries via the soa-comms email alias.
• Responsible for all Communications team form submissions and inquiries, and maintains the Communications landing page on the Arts website, which serves the School and its community.
• Manages the vitrine schedule and brokers competing demands on this space.
• Oversees the regular refreshing of media content on all digital screens in School buildings, shares screen content with University partners, working closely with the Graphic Designer and any student support as needed.
• Oversees a team of administrative student fellows.
• Provides general additional office support as needed.

Event Promotion and PR:

• Supports Director of Public Programs as well as Program event producers in event promotion, asset development (with support from the Graphic Designer), and video coverage/documentation.
• Responsible for the School’s global profile and visibility. This includes all event promotion, liaising with Columbia University and the public for promotion beforehand and the media and social media teams to capture footage that can be leveraged after the fact. Responsibilities also include Public Relations support as needed.
  In addition to the above, manages all paid event advertising, ensuring ad spend stays within budget. Narrows target audience on a case-by-case basis, using data to make informed decisions.
• Supports the Senior Director in the School’s partnership with the University’s Office of Communications and Public Affairs, and partners regularly with other University communicators to amplify the efforts of all.

Media:

• Manages a team of student videographers to provide event producers with event footage for marketing and archival use.
• Serves as the liaison between event producers and vendors to provide professional event footage for marketing and promotional purposes.
• Works closely with the Social Media Team to produce student-curated video footage for ongoing social media campaigns.
• Oversees the team’s video library, b-roll reels, and frame.io access for video vendors and team members as needed.
• Manages photography requests, scheduling photography vendors as needed, compiling shot lists, inspiration folders, and finalizing image selects with any necessary stakeholders.
• Meets once weekly with staff photographer to ensure project requirements are clear and client expectations are met. Oversees student Production Assistant who is available to assist on all video and/or photography efforts on site.
• Manages photography deliverables and oversees organization of the Communications Media Library in Google Drive. Includes regular purchase on stock images. Compiles proposed marketing images representing the School and its programs on a regular basis, obtaining approval from all stakeholders and keeping approved marketing images fresh for easy use.

Website:

• Plays key role in SOA website/s management with strong oversight from the Senior Director.
• Oversees daily edits and refreshes as well as traffics and/or executes all web updates, liaising with stakeholders as needed to ensure web content in up to date, engaging administrative or student support.
• Engages CUIT as needed with guidance from Senior Director. Engages the team and student fellow support as needed.
• Responsible for maintaining best web practices and policies documents and circulating them to the team annually.

Other related duties and responsibilities as assigned.

Minimum Qualifications

• Bachelor’s degree or its equivalent required; minimum of two years related experience required.
• Previous web editing experience required.
• Superior customer service and interpersonal skills, excellent written and verbal communication skills, and strong organizational skills required.
• Must exercise good judgment and demonstrate timely delivery of projects along with excellent proofreading/editing skills.
• Must be able to demonstrate ownership over their tasks while thriving as a team player in a fast-paced environment.
• Ability to work under pressure on concurrent projects with minimal supervision required

Preferred Qualifications

• Experience with a WYSIWYG editor and a content management system such as Drupal, Wordpress, or Squarespace, as well as basic HTML experience preferred.
• Technical understanding of video, audio, and digital productive and asset management strongly preferred.
• Facility with the suite of Google Apps and Slack, as well as an editorial platform such as Airtable preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.