• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule: Mon - Fri (9am - 5pm)
• Building: Columbia University Medical Center
• Salary Range: $107,500- $130,000

Position Summary

The Clinical Nurse Manager is a key leader in coordinating clinical services for transplant patients.  This role ensures seamless patient care, regulatory compliance and continuous quality improvement while collaborating with multi-disciplinary teams to optimize outcomes.  The position partners with the Transplant Program Medical and Surgical Director to develop strategies that enhance patient results and improve overall program efficiency.

Responsibilities:

Program Coordination & Patient Management

• Oversee the evaluation process for potential transplant candidates, ensuring all assessments comply with regulatory requirements.
• Manage patient pathways from pre-transplant evaluation through post-transplant follow-up, ensuring effective communication among providers, patients, and families.
• Serve as a liaison between patients and healthcare teams, providing guidance and education throughout the transplant process.
• Coordinate and participate in interdisciplinary selection meetings and case reviews.

Regulatory & Compliance Oversight

• Collaborate with the Quality Assurance Team to ensure adherence to transplant-related regulations, including those set by UNOS (United Network for Organ Sharing) and CMS (Centers for Medicare & Medicaid Services).
• Assist in preparing for regulatory surveys, audits, and accreditation processes.
• Contribute to the development and implementation of protocols, policies, and best practices for transplant patient management.

Quality & Performance Improvement

• Track and analyze Key Performance Indicators (KPIs) related to transplant outcomes, patient safety, and program efficiency.
• Support quality assurance initiatives, including process improvement projects and root cause analyses.
• Collaborate with internal stakeholders to synthesize clinical and operational data, identifying trends and opportunities for enhanced care delivery.

Operational & Administrative Leadership

• Work closely with the Program Director to establish short- and long-term goals for the transplant program.
• Ensure appropriate documentation, reporting, and regulatory data submission.
• Support clinical research initiatives by coordinating patient participation and compliance with research protocols.
• Contribute to budget planning, resource allocation, and strategic program growth efforts.

Patient Care / Clinical Responsibilities

• Complete and document laboratory and radiology testing and patient follow-up; assisting in managing immunosuppression under the supervision of senior NP and Hepatologist.
• Coordinate patient consults and transplant evaluation process for transplant candidates with the multidisciplinary team.
• List and maintain patients on liver/intestinal transplant waitlist.
• Review diagnostic testing, lab reports, and provide direct patient care under supervision. 
• Collaborate with the multidisciplinary team members to determine and achieve specific health outcomes.
• Assess patient conditions, identify nursing needs and facilitate office care and record-keeping. 
• Participate in interdisciplinary rounds or conferences.
• Facilitate patient education and support groups under supervision.
• Ensure clinical standards for documentation and patient/family education are met.
• Maintain continuity of care across disciplines and address patient/family satisfaction. 
• Serve as liaison between patients, physicians, clinical and research teams.
• Monitor patient progress, coordinate ancillary testing, and avoid duplication of services.
• Communicate with related services regarding patient needs and pursue opportunities for care improvement. 
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s Degree in Nursing, Healthcare Administration or a related field or equivalent in education and experience.
• 4 years of related experience.
• NYS RN License.
• Basic Life Support (BLS).
• Advance Cardiac Life Support (ACLS).

Other Requirements

• Intermediate to advanced level MS Office skills and healthcare data management systems.
• Strong leadership, problem-solving, and decision-making abilities.
• Excellent communication and team collaboration skills.
• Proficiency in Microsoft Office and healthcare data management systems.
• Ability to analyze clinical and operational data for performance improvement.
• 2 years of transplant coordination, clinical program management or a related healthcare setting.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.