Assistant Director, Technical Services

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $100,000 - $110,000

Position Summary

The Assistant Director will provide operational and administrative leadership for all elements of the technical/audio visual services to ensure a customer focused service delivery.  Directs the technical services support for Lerner Hall, Faculty House, Low Library, Outdoor Space, and other University buildings.  The Assistant Director of Technical Services is responsible for identifying, creating and implementing solutions to improve interdepartmental communications, customer service delivery, and information processing.

Responsibilities

• Creates and maintains the tech Schedule to ensure comprehensive staffing for all events, students and conference services – managing call outs and securing contractors and casual techs where necessary.
• Leads the Technical Services Management Team support for Lerner Hall, Faculty House, Low Library, Outdoor Space, and other University buildings. .
• Establishes procedures, standards, and practices for the operation and maintenance of Lerner Hall’s complex technical inventory of audio/visual equipment and theatrical sound and light equipment to ensure a customer focused service delivery of services. .
• Provides department-wide direction in all areas of technical services including the support and maintenance of existing equipment and the development of new technical solutions.
• Creates and implements standardized procedures to ensure that assets are protected, expenses are controlled, and the technical support functions operate efficiently, effectively, and with proper internal controls. 
• Collaborates with other members of the UEM management team to develop and implement the one stop shopping initiative.
• Interacts effectively and diplomatically with the University community including staff, management, campus departments, student organizations, and the general public.  Develops relationships with people from public areas of the University to maintain a customer friendly environment. 
• Special projects, continuous improvement initiatives, and other duties as assigned.

Minimum Qualifications

• Bachelor’s degree and/or its equivalent required.  A minimum of five years of related experience required. 

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.