Senior Associate Director, Digital Content Editor

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $88,000 - $102,000. 

Position Summary

Reporting to the Senior Director of Content and Editorial,  the Senior Associate Director, Digital Content Editor brings Columbia Business School’s thought leadership to a wider audience, primarily but not exclusively through a growing portfolio of newsletters.  This individual writes  and edits across the School's content channels, turning faculty research, scholarship and thinking into clear, timely, compelling narratives for business practitioners and other key audiences.

The Senior Associate Director will own the day-to-day writing, editing, and production of the School's newsletters, and will lead the development and launch of new ones in partnership with the Senior Director. Outside of newsletters, the incumbent will bring fluency in digital content creation to other formats, spearheading editorial packages and ideas across channels.

Equal parts writer, editor, and audience strategist, this person can sit down with an academic paper and come away with a subject line that earns the click and a headline that earns the open, shapes copy so it resonates with the right audience at the right time, and thinks constantly about what readers already know, what they need, and what would bring them back. The role also brings fluency in digital content creation to formats beyond newsletters, spearheading editorial packages and ideas across channels, and carries a working understanding of how AI is reshaping management, organizations, and the work of building a business.

About Columbia Business School

For over a century, Columbia Business School (CBS) has helped develop leaders and builders of enterprises who drive value for their stakeholders and society at large through our MBA, MS, PhD, and Executive Education programs. We are equally committed to cultivating new scholars and teachers and to creating and disseminating pathbreaking knowledge, concepts, and tools that advance the understanding and practice of management through our faculty research and PhD programs. Our vision is simple: to develop ideas and leaders that transform the world, from the very center of business.

Our ever-evolving curriculum, featuring pioneering courses, STEM certification, and immersive experiential learning, prepares students to excel in key areas such as digital transformation, entrepreneurship, innovation, twenty-first-century finance, the intersection of business and society, and climate and sustainability. The CBS administration enables CBS’s educational and scholarly mission through strategic and operational guidance and support, optimizing School resources through well-designed, transparent processes with a culture of respect for all.

Responsibilities

Newsletters and Audience Growth

• Own newsletter strategy for CBS audiences, including decisions on audience, format, voice, and cadence, and lead the development and launch of new products within a growing portfolio.
• Set and manage channel strategy across email and LinkedIn, and advise on expansion into other channels.
• Drive subscriber growth and retention through welcome series, segmentation, cross promotion, and acquisition, and propose new concepts and formats with the rationale, audience evidence, and launch plan for each.
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Writing and Editing

• Write, edit, and curate content across digital formats, including long and short form articles, explainers, Q&As, data visualizations, and interactive features, with fluency in combining text and the visual presentation of data for a professional business audience.
• Translate faculty research and working papers into reader first writing, working directly with faculty and researchers and applying editorial judgment to determine what should travel, how it should be framed, and for whom.
• Define and maintain voice and style standards for the newsletter portfolio, advising faculty, staff, and other contributors on applying them so each product feels cohesive, credible, and native to the inbox. 
• Own the newsletter content calendar and help lead broader editorial planning, pitching ideas, connecting research to current business topics, and partnering with multimedia and social colleagues to adapt content across platforms.

Production and Operations

• Build, schedule, test, and deploy newsletters in the School’s email platform, managing templates, segmentation, dynamic content, and list hygiene, and publish content in the School’s CMS including headlines, images, metadata, and SEO elements.
• Lead the documentation and improvement of the School’s digital publishing processes, recommending standards and procedures for adoption across units.
• Maintain rigorous quality control through proofreading, fact checking, and pre send QA, and ensure compliance with accessibility standards, brand and editorial guidelines, and deliverability best practices, advising School units on applying those standards to their own content.
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Audience Insight and Collaboration

• Track recipient and reader data to iterate on format and approach, and build engagement through feedback loops, surveys, interactive segments, and tie-ins to School events and programming.
• Serve as the School’s newsletter and email resource for colleagues across Alumni Relations, Executive Education, Admissions, research centers, and academic programs, advising on audience strategy, and recommending policy and practice changes the School should adopt as editorial, email, privacy, and reader behavior standards evolve.
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Minimum Qualifications

• Bachelor's degree required.
• Minimum 4-6 years of related experience in journalism, editorial, digital publishing, and/or thought leadership strategy
• Demonstrated success helping build, launch, or grow new or grow newsletter products.
• Excellent writing, editing, and proofreading skills across long and short form, including commands of heds, desks, subjects lines, and display copy, and the ability to restructure and rewrite contributed copy quickly. 
• A proven feel for voice and tone, and the ability to make complex material clear, lively and readable without sacrificing accuracy or nuance. This includes coaching writers and subject-matter experts to adapt formal or technical work in conversation, digital-native formats. 
• Fluency in digital content formats and presentation, including combining text, data visualization, and other web-native elements into a single piece.
• Proficiency with a CMS and an email marketing platform and with a CMS, including building and segmenting audience lists, configuring templates, and running tests. CBS uses Emma; experience with a comparable platform is welcome. Should also be comfortable using audience analytics and test results to inform editorial decisions. 
• Strong organizational and project management skills, with the ability to manage multiple projects, deadlines, and stakeholders simultaneously. Collaborative working style, with the diplomacy to work effectively with faculty and senior colleagues, give candid editorial feedback, and push back constructively. 

Preferred Qualifications

• Background writing and editing on business, economics, finance, or management for senior executive and general professional audiences, including turning research, data, or technical material into accessible work.
• Visual storytelling and data visualization skills, with familiarity with tools such as Flourish, Datawrapper, Tableau and design tools such as Adobe Creative Suite or Canva. 
• Working knowledge of SEO/AEO, email deliverability, advanced segmentation, and analytics platforms such as Google Analytics, Parse.ly, Chartbeat, or comparable tools. 
• Familiarity with editorial workflows tools such as Airtable or Trello

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.