Administrative Coordinator

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 15
• Standard Work Schedule:
• Building:
• Salary Range: 36.42 - 36.42

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 15
• Standard Work Schedule:
• Building:
• Salary Range: 36.42 - 36.42

Position Summary

The Department of Neurology’s Neuroimmunology practice is seeking an experienced Administrative Coordinator with excellent coordination skills.

We are looking for a professional who understands the value of compassionate service. As with any position in medicine, an appreciation of and respect for privacy regulations and principles are prerequisites.

The candidate will work closely with our Multiple Sclerosis physicians and nurse practitioner.

Responsibilities

• Coordinate and schedule patient office visits, infusion appointments, and follow-up care, ensuring timely communication and confirmation with patients.
• Manage the practice's shared email inbox by triaging inquiries, responding to routine requests, and directing communications to the appropriate team members.
• Prepare, submit, and monitor insurance prior authorizations for medications, infusions, diagnostic testing, and other clinical services to ensure timely approvals.
• Serve as the primary liaison among the physician practice, hospital-based and community infusion centers, specialty pharmacies, insurance carriers, and patients to facilitate continuity of care and resolve scheduling, authorization, and medication access issues.
• Provide administrative support to the Medical Director of the Multiple Sclerosis Center in the coordination and administration of the Neuroimmunology Fellowship Program, including scheduling, correspondence, and program logistics.
• Coordinate the practice's visiting speakers and educational programs by managing invitations, travel arrangements, meeting logistics, and event coordination.
• Facilitate the preparation, submission, and tracking of contracts and related documentation, working closely with hospital administration and other stakeholders to ensure timely execution and compliance with institutional requirements.
• Maintain efficient office operations by organizing files, managing supplies, coordinating administrative processes, and ensuring an orderly and professional work environment.
• Collaborate with physicians, advanced practice providers, nurses, and administrative staff to support high-quality patient care and efficient practice operations.
• Maintain confidentiality of patient, employee, and organizational information in accordance with HIPAA, institutional policies, and applicable regulations.
• Perform additional administrative and operational duties as assigned to support the objectives of the Multiple Sclerosis Center and the Department.

Minimum Qualifications

• Bachelor's degree or equivalent in education and experience.

Preferred Qualifications

• A minimum of three years of related experience.
• Experience working in a medical, healthcare, or academic setting.
• Experience with patient scheduling and prior authorizations.
• Strong organizational, communication, and customer-service skills.
• Ability to manage multiple priorities and work collaboratively with clinical and administrative teams

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.