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System Administrator

ICAP at Columbia

System Administrator

  • 516887
  • Medical Center
  • ICAP at Columbia
  • Full Time
  • Opening on: Aug 3 2021
  • Grade 105
  • Job Type: Officer of Administration
  • Bargaining Unit:
  • Regular/Temporary: Regular
  • End Date if Temporary:
  • Hours Per Week: 35
  • Salary Range: commensurate with experience

Position Summary

The System Administrator position is located onsite at ICAP offices on the Columbia University Irving Medical Center (CUIMC) campus in New York City. The incumbent will play a key role on the ERP Project team and will provide ongoing support to ICAP Country offices for access and administrative needs pertaining to the system.


  • Oversee the maintenance, upgrades and reliable operation of an ERP system and associated applications.
  • In collaboration with vendors, monitor and manage functioning of software and servers.
  • Troubleshoot system errors, run routine diagnostics, document problems and resolutions, and assess impact of systems issues.
  • Provide guidance to country office IT staff and vendors on technical specifications, equipment requirements and upgrades, connectivity issues and security protocols.
  • Perform regular backup operations and oversee processes for data protection and data transmission.
  • Manages user access and permission requests including setting up, modifying existing and removing terminated users.
  • Monitors system usage to confirm that employees have the proper level of information access.
  • Conducts information systems audits to ensure system information is secure from breach and unauthorized access.
  • Supervises Support Manager to oversee desktop and helpdesk service requests.
  • Complies with data backup and disaster recovery planning standards.
  • Performs other duties, as assigned, in support of the ERP system.

Minimum Qualifications

  • Requires a bachelor’s degree in Computer Science, Computer Programming, or another closely related discipline and four years of related experience

  • System administration and IT certifications in Linux, Microsoft, or other network related fields

  • Strong knowledge of systems and networking software, hardware, and networking protocols

  • Strong knowledge of and management experience related to held desk and IT operations best practices including expert knowledge of security, storage, data protection and disaster recovery protocols.

  • Direct knowledge or experience in functional financial systems (e.g., General Ledger, Asset Management) administration.

  • Knowledge of financial management, accounting, monitoring, and reporting processes common to international organizations.

  • Demonstrated capacity to successfully work in a high pressure, fast-paced environment. 

  • Excellent analytical, organizational, interpersonal, oral, and written communication skills.

  • Capacity to problem-solve and troubleshoot.

  • Ability to work independently and in a dynamic team environment. 

  • Possess a passion for excellent customer service and commitment to exceptional quality.

  • Strong proficiency in Microsoft Office suite of software.

Preferred Qualifications

  • A minimum of five (5) years of enterprise cloud-based software/system administration or network administration supporting non-profit, international organizations.

Other Requirements

  • Up to 3 trips of international travel, lasting 2-3 weeks in duration may be required.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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