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Social Worker Clinical Liaison

Columbia Health

Social Worker Clinical Liaison

  • 530030
  • Morningside
  • Columbia Health
  • Full Time
  • Opening on: Oct 5 2022
  • Grade 14
  • Job Type: Officer of Administration
  • Bargaining Unit:
  • Regular/Temporary: Regular
  • End Date if Temporary: Regular
  • Hours Per Week: 35
  • Salary Range: Commensurate with experience

Position Summary

To promote the psychological well-being of the Columbia student body by serving as the principal liaison to various partner agencies with which CPS contracts to provide afterhours crisis intervention and telehealth clinical services, ensuring the appropriate utilization of these services, and overseeing follow-up with students treated by these agencies.  Contributes to a range of other quality assurance activities.  Provides direct psychological services to the Columbia student community.


  • Direct clinical services (45%)

  • Conduct Treatment Planning sessions.
  • Conduct initial psychological evaluations involving diagnostic assessment, based on a review of presenting problem(s) and of the patient’s developmental, social, psychological, and treatment history.  
  • Provide solution-oriented, brief counseling to students.
  • Conduct focused support groups including, but not limited to, skills-based groups and groups supporting students in their various identities.
  • Staffs Problem-Solving hours
  • Vendor Liaison, Management, and Quality Assurance 35%

  • Facilitate oversight of outside agencies providing afterhours crisis intervention and telehealth clinical services.
  • Working closely with the Associate Vice President, (CPS), serve as primary liaison to all outside agencies with which CPS contracts for clinical services, troubleshooting students’ complaints and concerns, assisting agencies in accessing Columbia resources, and in processing student requests for accommodations.
  • Ensure partner agencies are in compliance with CPS and Columbia policies and procedures and relevant ethical and legal standards.
  • Collect compile, analyze, and report on utilization data from each outside agency
  • With respect to the agency with which CPS has a contract to provide ancillary short-term counseling via telehealth to students:
  • Monitor referrals by CPS providers to ensure they meet established internal criteria for referral
  • Review chart notes of each of the agency’s providers for completeness and the clinical appropriateness of the treatment provided.
  • Primary responsibility for authorizing psychiatric services or extended counseling visits based on chart reviews and clinical consultations.
  • Monitor student satisfaction data provided by the vendor; develop and implement internal measures for evaluating vendor’s performance, as needed
  • Assist in transitioning students in need of a higher level to appropriate clinical resources
  •       f. Prepare quality assurance reports regarding the performance of all outside vendors.

  • Oversight of aftercare arrangements for students treated by partner agencies and on medical leaves (5%)

  • Review daily clinical reports from the agency providing afterhours crisis intervention (currently Protocall); working with the Director for CPS Clinical Services, ensure appropriate clinical follow-up with each student contacting the agency
  • Arrange appropriate dispositions and aftercare, as needed, for students seen by outside agencies with which CPS contracts for routine clinical services
  • Provide comprehensive case management to higher risk students or students with complex psychosocial circumstances as they transition through different levels of mental health care which may include hospitalization, residential treatment program, day treatment program, and ongoing outpatient treatment
  • Other quality assurance activities (5%)

  • Represent CPS at Columbia Health Quality Management meetings; help Identify topics for collaborative QA projects.
  • Participates in other quality assurance activities as assigned
  • Performs administrative duties related to clinical work (5%)

  • Collaborate with other providers and services within and outside of Columbia Health and to other departmental business. 
  • Maintains up-to-date and accurate patient records.
  • Performs other responsibilities as assigned (5%)

Minimum Qualifications

  • MSW in social work
  • New York State LCSW license
  • Minimum of 5 year’ related experience required with at least three years of acceptable clinical experience
  • Advanced diagnostic and clinical skills; case management experience, demonstrable experience assessing and managing serious psychopathology (e.g., suicidal and psychotic patients)
  • Superior organizational, interpersonal, and administrative skills
  • Outstanding written and verbal communication skills
  • Demonstrable cultural competence; able to work effectively with diverse staff and students in their various identities
  • Experience in case management
  • Proficiency with electronic health records and related tools

Preferred Qualifications

  • Background in quality assurance, generating reports
  • Experience supporting inpatients
  • Experience in college or university counseling center or with late adolescent and emerging adult populations
  • Familiarity with local psychiatric resources and social services

Other Requirements

  • Some evening hours may be required

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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