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Programs Manager

School of Law

Programs Manager

  • 530493
  • Morningside
  • School of Law
  • Full Time
  • Opening on: Jan 12 2023
  • Grade 11
  • Job Type: Officer of Administration
  • Bargaining Unit:
  • Regular/Temporary: Regular
  • End Date if Temporary:
  • Hours Per Week: 35
  • Salary Range: $64,000 - $70,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Programs Manager provides critical support for the degree programs in the Office of Graduate Degree Programs (“OGP”) and leads OGP communications with admitted, confirmed and enrolled students and alumni.  Specifically, the Programs Manager will work with the Assistant Director for the ELLM Program to prepare for all aspects of the ELLM summer residency.  The Programs Manager will provide admissions support for the LLM, ELLM and JSD programs by supporting processing of applications and entry of student information into SIS.  The Programs Manager will work with our Director of the JSD program to provide administrative support for our JSD program.  The final key function of the Programs Manager is to manage communications for admitted, enrolled and matriculated students as well as for alumni.  Reporting to both the Assistant Director of the ELLM and Assistant Director for Admissions, and working closely with the Director of the JSD Program, our Programs Manager is a key team member in upholding our core value of service to students, collaboration with colleagues and partnership with faculty


Responsibilities

ELLM Program Administration 

  • Manage all aspects of the Summer residency, including housing, books, events, alumni engagement, meals, etc.;
  • Create feedback mechanisms (including periodic program and year-end surveys) for students and summarize and disseminate such feedback as requested;
  • Lead the onboarding of ELLM students.

 

JSD Program Administration 

  • Create and maintain a JSD Handbook describing all degree requirements, faculty supervisor duties and responsibilities, relevant timelines and deadlines, residency requirements, dissertation writing guidelines, dissertation defense, etc.;
  • Explore, develop and administer, if appropriate, meaningful learning and professional development opportunities between JSDs and other graduate degree programs, JD students, Academic Fellows, Visiting Scholars, faculty and administrators;
  • Request and track twice yearly the submission of JSD student progress reports;
  • Oversee the JSD student experience and organize regular meetings/brown bag lunches/coffee chats, etc. with JSD students to check-in, obtain feedback, address questions, concerns, etc.;
  • Facilitate the participation of JSD students in relevant university-wide events, programs and workshops as appropriate;
  • Administer and/or ensure JSD students are made aware of  special fellowships and grants from various CU, CLS and legal organizations, committees or groups;
  • Manage the travel and reimbursement for JSD conference and interview travel; and
  • Assemble, track and analyze relevant data related to JSDs and the JSD program to inform reports created by the Executive Director and Assistant Dean.

 

Communications

  • Responsible for OGP’s online and digital presence, including managing the OGP webpages which undergo an annual review and periodic updates throughout the year;
  • Create and maintain admitted and current student sites for both ELLM and LLM programs;
  • Manage all aspects of the LLM Blog;
  • Responsible for the communications to admitted, enrolled and confirmed graduate degree students, including but not limited to invitations, registration forms, Orientation information, ELLM newsletter (The Brief), announcements for the weekly Student Affairs newsletter (The Gavel), To Do Tuesday emails and all other onboarding communications;
  • Lead the bi-annual distribution of the OGP Alumni Newsletter;
  • When appropriate, coordinate with our Communications team to design and update printed and electronic materials for OGP, including any brochures, presentations, etc., for the various graduate degree programs;
  • Maintain distribution lists in Slate and/or other databases for all admitted, confirmed and enrolled students and alumni;
  • Create and maintain a shared Google calendar for each degree program and the enrolled students, showing events, meetings, programs, etc.;
  • Create letters and other communications for alumni, faculty, donors and other valued CLS constituents who recommend or support applicants or who participate in recruiting, yield and other OGP events and programs;
  • Serve as the OGP liaison to the Office of Communications and represent OGP on other committees or to other teams as appropriate on relevant matters;
  • Research and keep the OGP team abreast of new methods and technologies to improve communication to various audiences.

 

Admissions 

  • Provide support to the Senior Coordinator with processing ELLM, LLM and JSD applications and entry of information into SIS (our student information system).

 

Miscellaneous 

  • Create and maintain OGP office shared Google calendar of events, meetings, programs, etc.;
  • Support the coordination of the scheduling and execution of events for OGP, including room reservations, food ordering, facilities requests, calendaring, invoicing, etc., and attending in person to provide onsite support and management;
  • Research, plan and execute engagement and growth activities for OGP;
  • Provide back-up support for the Senior Coordinator in answering the main phone line, handling shared inbox emails, and other program management tasks as needed;
  • Undertake special projects and responsibilities as asked.

Minimum Qualifications

BA required plus 2-4 years of relevant experience, or the equivalent combination of education and experience, required. Proficiency with design and editing software and brand management experience. Creative project management experience. Excellent writing, oral communication, and collaboration skills necessary; excellent multimedia and digital skills.  Curiosity in new technologies.  Similar administrative experience at a major law school a plus; international experience also strongly preferred.

Required Competencies

  • Demonstrated experience working successfully with students of diverse races, religions, orientations, abilities, cultural backgrounds, etc.
  • Some experience (or willingness to learn) using design and editing software such as InDesign or Canva.
  • Superior oral and written communication skills, including public speaking experience.
  • Competency in user experience design for web platforms.
  • Experience managing resources and working with technology vendors.
  • Ability to exercise sound judgment and discretion in the handling of sensitive and highly confidential information.
  • Knowledge of or strong interest in understanding compliance standards related to recruiting, admissions and student engagement in the law school context.
  • Excellent interpersonal skills, including the demonstrated capacity to meaningfully interact with diverse, multi-generational constituents.
  • Affinity for collaboration and ability to work well across all levels of an organization.
  • Ability to multitask and be part of a collegial team, and maintain calm under pressure while balancing competing tasks with tight deadlines.
  • Organizational and analytical skills and the ability to synthesize and meaningfully evaluate data.
  • Technological and computer literacy, including familiarity with or strong interest in developing knowledge of ACES2/UNITE, Slate, Campus Groups and digital learning technology.
  • A passion for, and commitment to, delivering exceptional customer service.
  • Ability to travel occasionally and work some evenings and weekends.
  • Must be able to work with diverse constituencies and support an inclusive work environment

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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