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Outreach Worker

ICAP at Columbia

Outreach Worker

  • 514529
  • Medical Center
  • ICAP at Columbia
  • Part Time
  • Opening on: May 13 2021
  • Grade 101
  • Job Type: Support Staff - Non-Union
  • Bargaining Unit:
  • Regular/Temporary: Temporary
  • End Date if Temporary: 11/30/2021
  • Hours Per Week: 20
  • Salary Range: Commensurate with experience

Position Summary

Under the supervision of the Community Educator, the Outreach Worker will engage, recruit, and retain participants for COVID-related and other grant funded research. S/he will work with the Community Educator and Senior Recruiter for all project-related outreach, engagement, recruitment activities, and will implement community-based study retention measures.


  • Conduct all research activities in accordance with study protocol, standard operating procedures and other appropriate institutional regulations, procedures and policies, including procedures to safeguard confidentiality of study participants. -5%
  • Outreach to relevant community partners through educational and collaborative activities and attendance at community and stakeholder functions. -5%
  • Outreach to engage, educate, recruit, and retain study participants in community and non-traditional settings (street outreach, outpatient centers, walk-in clinic, and other venues). - 40%
  • Conduct study-related outreach over the telephone, via email, and through social media platforms. -15%
  • Establish and maintain positive relationships with potential and enrolled participants, visitors, and other employees. – 5%
  • Work flexible hours (evenings, nights & weekends), as needed. - 5%
  • Maintain professional behavior in non-traditional work settings (public venues, informal gatherings, outdoor events etc.). - 5%
  • Work independently, exercise initiative, use discretion when handling confidential information. -5%
  • Contribute to study team outreach and retention strategies. -2.5%
  • Regularly provide updates on the progress of recruitment to the research team at weekly staff meetings to ensure appropriate and timely enrollments, quickly identify difficulties, and implement corrective measures.  -2.5%
  • Deliver study-related presentations to community partners in coordination with the Community Educator and Senior Recruiter. – 2.5%
  • Attend study specific and other study related trainings and meetings as requested by the site leadership. - 2.5%
  • Perform other duties as assigned. - 5%

Minimum Qualifications

  • High School diploma or equivalent
  • At least 6 months of relevant experience
  • Excellent interpersonal, communication and organizational skills
  • Ability to manage multiple priorities under pressure.
  • Ability to maintain professional boundaries in diverse public settings.
  • Outgoing and enthusiastic approach to individuals and small groups.
  • Previous experience in community-based research preferred.
  • Experience in community organizing or issue campaign organizing.
  • Proficiency in computer applications 

Preferred Qualifications

  • 2 years of community based outreach experience
  • Experience working with diverse communities including LGBTQ, Black and Latino populations
  • Experience working in the Harlem community.

Other Requirements

  • None

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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