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Operations Coordinator

Zuckerman Institute

Operations Coordinator

  • 533475
  • Manhattanville
  • Zuckerman Institute
  • Full Time
  • Opening on: Jan 25 2023
  • Grade 10
  • Job Type: Officer of Administration
  • Bargaining Unit:
  • Regular/Temporary: Regular
  • End Date if Temporary:
  • Hours Per Week: 35.00
  • Salary Range: $62,000.00 - $68,000.00
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Columbia University's Mortimer B. Zuckerman Mind Brain Behavior Institute brings together world-class scientists across academic disciplines conducting pioneering research to transform our understanding of how the brain works – and gives rise to mind and behavior. The Institute fosters a collaborative and inclusive environment across 50+ labs, advancing insights into human health by exploring how the brain develops, performs, endures and recovers.

At the Zuckerman Institute, we are committed to becoming a more inclusive, equitable and diverse place of scientific discovery and support a culture of respect. Promoting diversity in science will help drive the transformative science that can change the world.

Situated in the Jerome L. Greene Science Center on Columbia’s Manhattanville campus, the state-of-the-art building offers an environment where the highest level of scholarly scientific research takes place on a daily basis, with the benefit of being located in the heart of New York, one of the world’s most vibrant and culturally rich cities.

Reporting to the Manager of Operations for the Mortimer B. Zuckerman Mind Brain Behavior Institute, the Operations Coordinator provides overall building support and provides comprehensive analytical, organizational, and administrative support in facilities projects, lab and office clear-outs, relocations, renovations, and construction activities. The Coordinator supports the maintaining of complex calendaring facilities projects for the Jerome L. Greene Science Center (JLG) and exercises considerable initiative, independent judgment, and strong interpersonal and organizational skills.


  • Under the guidance of the Manager for Operations, works in conjunction with facilities to assist in overall triage of the JLG; assists in the planning and execution of all building related matters.
  • Surveys JLG to ensure quality control performing analysis resulting from facilities system and software platform; creates, tracks and supports Maximo ticketing system to maintain office equipment, physical space and telecommunications systems; responds, investigates, researches, and coordinates with faculty and staff to ensure the prompt and effective resolution of facilities issues. Assists Operations Manager in monitoring and escalating work tickets.
  • Handles building-operational emergencies on an ongoing basis and serves as a liaison to the Operations team and staff to resolve issues; may be involved in planning for the future building space and supply needs of the labs.
  • Coordinates as a primary liaison with affected Faculty members and staff to schedule and execute the relocation and removal of files, furniture, and equipment, etc., in and out of storage inventories; communicate daily with supply vendors and updates Director of Operations.
  • Performs other administrative functions within the department to support the team and maintain organization of all documentation, work-flow to ensure these documents can be monitored, explained, and managed with minimum efforts by others. Performs administrative duties: filing, office organization, coordinates internal and external meetings as necessary and schedule appointments.
  • Performs additional duties, and special projects as required.

Minimum Qualifications

Bachelor's degree and/or its equivalent. 0–2 years of related experience.

Strong computer proficiency (Microsoft Word and Excel) and a demonstrated ability to prepare reports, summaries and analyses, along with the ability to collect and analyze data and evaluate information, required.

Must possess strong analytical and communication skills and experience with strategic planning processes.

Must be flexible to work on weekends and respond to building emergencies off hours.

Must be within commutable distance for all in-person or hybrid roles.

Preferred Qualifications

Demonstrated ability to work in a high pressure, fast-paced environment.

Demonstrated excellence in a variety of competencies including: project management, teamwork, analytical thinking and client/customer awareness.

Must possess the ability to work with changing priorities and multiple projects. Excellent analytical, organizational, interpersonal, oral and written communication skills, including a high level of attention to detail and active listening skills.

Must be able to problem-solve and troubleshoot, in addition to the ability to work independently in a dynamic team environment.

The successful candidate possesses an ability to work well with all levels of management, both internally and externally, be flexible in nature, have a sound judgment with a collaborative style that fosters teamwork and cooperation beyond the immediate team to the broader organization.

Must have a passion for excellent customer service and commitment to exceptional quality.

Prior experience working in higher educational institution, or similar not for profit organization highly preferred. Familiarity with facilities tracking system strongly preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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