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Manager, Ambulatory Operations


Manager, Ambulatory Operations

  • 528435
  • Medical Center
  • Pediatrics
  • Full Time
  • Opening on: Aug 5 2022
  • Grade 106
  • Job Type: Officer of Administration
  • Bargaining Unit:
  • Regular/Temporary: Regular
  • End Date if Temporary:
  • Hours Per Week: 35
  • Salary Range:

Position Summary

The Department of Pediatrics is seeking a Ambulatory Operations Manager to join our team in a full time position.  Columbia University Irving Medical Center’s Department of Pediatrics is a world leader in providing care for children. Our mission areas include Healthcare, Education and Research. We offer care for our patients in over 25 specialty areas as well as individualized care for complex cases. Our Residency, Fellowship and Graduate programs are among the best in the Nation. Our Clinical, Translational and Basic Science research features collaborations across specialties and stretches from the bench to bedside. We also have several active Clinical trials available to our patients. This position will support the department by providing outpatient operations oversight to the Department of Pediatrics.

This position will be a highly visible position-both internal and external to the Department and should prioritize the ethos, mission and goals of the Department of Pediatrics. This position is open and available to current employees of the Department who are in Site and Practice Manager roles. 

This position will be onsite and in-person and will not be suitable for those seeking a hybrid or remote employment opportunity. This individual reports directly to the Deputy Department Administrator/Chief Operating Officer for the Department of Pediatrics.


  • Works in conjunction with Department Leadership and Chief Operating Officer to maintain healthy, efficient practices here at the Columbia University Medical Center campus, as well as offsite at locations throughout Manhattan and Westchester.
  • Responsible for standardizing protocols and workflow processes across all sites to ensure physician and patient satisfaction and high quality of healthcare service delivery across all clinical locations.
  • Serves as point of contact for daily operations issues at all sites across Department of Pediatrics, escalates issues as necessary to appropriate leadership.
  • Must be able to travel between sites across the Westchester/Manhattan area (as well as any future sites).
  • Conducts site visits periodically to ensure that each site is acting in accordance with the Department and institution regulations and guidelines. Visits to ensure that all sites feel connected to the main campus.
  • Works with site and practice managers to address staffing needs, and to anticipate future growth opportunities.
  • Performs related duties & responsibilities as assigned/requested.

Minimum Qualifications

  • Bachelor’s degree or equivalent in education and experience required; plus four years of related experience.

Preferred Qualifications

  • EPIC familiarity.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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