• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Salary Range: $75,000 - $85,000

Position Summary

Under direction of the Pathology IT Services Manager and Director of Pathology IT, the Lead IT Support Analyst supports the technical infrastructure of the Pathology Department;  maintains server environment; acts as a technical and problem-solving resource for department end-users; installs, maintains, troubleshoots and repairs computer systems; supervises and trains Path IT Help Desk staff; assists Manager and Director in tracking expenditures and maintaining budget; perform backup procedures; monitors Help Desk work queues and assigns work as appropriate;  maintains Path IT documentation; assists the Manager and Director in maintaining Path IT servers.  The incumbent will also perform other duties as assigned.  Weekend hours may occasionally be necessary. 

Responsibilities

• Maintains server environment: 15%
• Acts as a technical and problem-solving resource for department end-users: 25%
• Installs, maintains, troubleshoots and repairs computer systems: 20%
• Supervises and trains PathIT Help Desk staff: 5%
• Assists Manager and Director in tracking expenditures and maintaining budget: 5%
• Perform backup procedures: 5%
• Monitors Help Desk work queues and assigns work as appropriate:20%
• Maintains PathIT documentation: 5%                                                      

Minimum Qualifications

• Requires a bachelor’s degree or equivalent in education, training and experience, plus at least three years of related experience.

Preferred Qualifications

• Prior experience with Unix and CoPath+ is preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.