• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Salary Range: $61,500 - $63,500

Position Summary

The Family Navigator (FN) position was created to work in tandem with Promise Education Coordinators, clinicians and hospital staff, serving as an intermediary between parents and their child’s service providers as well as schools. Family Navigator services are available to select Promise patients and their families to assist those families identified as needing intensive case management-like guidance to obtain needed educational services as well as other medical/intervention supports. This FN position will also cover these services under the Early Promise initiative, including providing direct service linking parent/guardian with appropriate DOE and community based aids, consulting with partner community based organizations (CBOs), being a liaison between Promise, families, and private schools for students with learning disabilities, and attending Early Promise team meetings.

Responsibilities

• DIRECT PATIENT SERVICE: Support patients and families in receiving and understanding special education services. Attend school meetings, including IEP meetings as needed to obtain needed services. Escalate cases to CSE/DOE as necessary. Support applications and tours of Non Public Schools or alternate school placements with parent. Communicate as liaison with LD private schools. Consult with and train partner CBO/agency staff on support families through advocacy as needed.
• ADMINISTRATIVE: Faculty, clinic, and hospital meetings; assist with quarterly and annual program updates; training volunteers; and collaborating with hospital clinics/staff. Consult with individual clinicians on possible referral cases at or after each meeting.
• ADMINISTRATIVE: Faculty, clinic, and hospital meetings; assist with quarterly and annual program updates; training volunteers; and collaborating with hospital clinics/staff. Consult with individual clinicians on possible referral cases at or after each meeting.
• Performs related duties & responsibilities as assigned/requested

Minimum Qualifications

• Bachelor's degree or equivalent in education and experience required; 3 years related experience

Preferred Qualifications

• Master’s degree in psychology or education or related field preferred.
• Experience in working with school districts is preferred.
• Bilingual (English/Spanish) candidates are preferred.
• Familiarity with special education system in NYC.
• Understanding of NYC Department of Education.
• Candidates who have worked in organizations providing family supports/services, preferred.

Other Requirements

• Must successfully complete all online systems training requirements.
• Able to use public transportation to travel to and from meetings; able to use general office equipment for daily use.
• Highly organized; good interpersonal skills; analyzing and interpreting data; adaptable to change.
• Telephone-frequently; small hand tools- frequently; copier; fax machine; and computer.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.