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Director of Production and Operations

Lenfest Center for the Arts

Director of Production and Operations

  • 531625
  • Manhattanville
  • Lenfest Center for the Arts
  • Full Time
  • Opening on: Dec 20 2022
  • Grade 13
  • Job Type: Officer of Administration
  • Bargaining Unit:
  • Regular/Temporary: Regular
  • End Date if Temporary:
  • Hours Per Week: 35
  • Salary Range: $100,000 - $115,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
 
Benefits package is very competitive, including medical, dental, employer-paid retirement plan, and vacation, personal, office holidays, and sick days.
 

Position Summary

Reporting to the Director, the incumbent leads production, operations, and staff at the Lenfest Center for the Arts, a multi-venue building that incubates, produces, and presents educational and professional exhibitions, events, performances, screenings, and artistic projects developed by the School of the Arts, the Wallach Art Gallery, and collaborating partners. Leads planning and execution for upwards of 300 events per year, oversees the production management and audience services teams, and directs facility and venue operations. Plays a major role in day-to-day decision making and collaborates with the Director and School of the Arts senior leadership in long-term strategic planning. Other related duties as assigned. This position requires frequent evening and weekend hours.


Responsibilities

  • Directs the planning and execution of multiple concurrent events, including classes, lectures, performances, screenings, exhibitions, and venue rentals; manages and allocates Center resources; anticipates and meets technical, production, and operational needs for Center activity; advises on venue policies and industry best practices; leads production planning meetings; and fosters high quality customer service for the Center’s diverse audiences, artists, performers, students, faculty, and staff
  • Leads the full-time and hourly production management and audience services teams, including recruitment, training, payroll, and annual performance reviews; fosters a collegial and inclusive environment to cultivate strengths that enable everyone to do their best work
  • Directs facility and venue operations, including the policies, systems, and procedures that ensure safe and effective operations, in compliance with University policy and industry safety standards; serves as the Center’s liaison with Columbia University’s Facilities and Operations Departments; ensures that the appearance and general condition of the lobby, restrooms, venues, and other building spaces are appropriate
  • Maintains understanding and knowledge of the Center’s technical systems for audio, film/video, lighting, and networked communication, including an accurate inventory of equipment and supplies; oversees the maintenance, safe operation, and circulation of shared building equipment; selects and supervises outside professionals for specialized repairs; maintains inspection and repair records; and makes recommendations for replacements and upgrades
  • Manages the Center’s complex calendar of record, event database, resource management systems, and record keeping
  • Oversees development and administration of estimates, contracts, and invoices for revenue-generating rental events; monitors income and expenses for Center activity; prepares analysis of data for School of the Arts senior leadership
  • Responsible for building-wide and venue-specific lock-up, security, and emergency procedures; serves as the Center’s liaison with Columbia University’s Public Safety and Fire Safety Departments
  • Certified as NYC Fire Guard for Lenfest Center venues

Minimum Qualifications

  • Bachelor's degree and/or its equivalent required, as is four to six years of related professional experience.
  • Demonstrated experience managing staff and leading teams is required.
  • Must have substantial knowledge of producing academic or performing arts events, including knowledge of technical systems for audio, film/video, and lighting.
  • Must be highly organized, with strong time management and problem-solving skills, and demonstrated ability to meet deadlines. 
  • Excellent written and oral communication skills, judgment, initiative, and attention to detail.

A resume and cover letter must be submitted to be considered for the position.


Preferred Qualifications

  • Flexible and adaptable work style, ability to prioritize, multitask, delegate, and manage deadlines
  • Understanding and knowledge of technical theater disciplines including the ability to read technical design drawings

Other Requirements

  • Strong service-oriented attitude and excellent interpersonal skills
  • A high level of proficiency in Microsoft Office and in the use of event management databases is required.
  • Must be able to work nights and weekends

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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