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Associate Director, Faculty Affairs Operations

School of Professional Studies

Associate Director, Faculty Affairs Operations

  • 532725
  • Morningside
  • School of Professional Studies
  • Full Time
  • Opening on: Dec 12 2022
  • Grade 13
  • Job Type: Officer of Administration
  • Bargaining Unit:
  • Regular/Temporary: Regular
  • End Date if Temporary:
  • Hours Per Week: 35
  • Salary Range: $80,000 - $100,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Reporting to the Director of Faculty Affairs, the Associate Director, Faculty Affairs Operations will provide key project management support to a complex Faculty Affairs office responsible for all areas of faculty support, including: the hiring process for all faculty and non-faculty academic appointments, faculty onboarding, data analysis and governance, as well as faculty engagement and retention. The Associate Director, Operations is responsible for supporting the strategic and operational work of the Faculty Affairs department; developing a working knowledge of existing policies, processes, and procedures to ensure smooth operations, efficiency, effectiveness, and success, while exercising discretion and judgment in performing a wide variety of duties.


Faculty Engagement & Retention

  • Engage senior leadership in developing effective faculty retention strategies, including career ladders, succession planning, climate/satisfaction surveys, recognition, awards, and engagement programs. Collaborate with Senior Director of Assessment and Faculty Development to establish and implement relevant guidelines, procedures, and evaluation metrics for mentorship programs
  • Conduct formal exit interviews with faculty
  • Serves as the liaison to SPS Faculty DEIA Group
  • Manages the operational and administrative aspects of the Dean’s Applied Research Award

General Project Management

  • Responsible for leveraging platforms to increase operational efficiency and improve the faculty experience as it relates to faculty onboarding
  • Supports Senior Director with the implementation and ongoing maintenance of internal Faculty Affairs database to improve reporting functionality on areas including, but not limited to, academic headcount, salary, recruitment, assessment, workload and diversity metrics
  • Collaborates with senior leadership to create and implement communication and change management strategies that support overall department goals and process improvement initiatives. Maximize employee/faculty adoption and measure effectiveness. Ensure communication of changes is cascaded throughout unit and feedback channels are in place. Ensures staff support system is in place. Works with senior leadership to address any escalated concerns and identified risks as needed. Provides coaching, guidance, and support for implementation as needed
  • Participates and supports department projects and related deliverables including but not limited to: creating long- and short-term plans, creating people strategies as needed, setting targets for milestones and adhering to deadlines, delegating tasks, ensuring continuous alignment with organizational goals, and communicating with senior leadership on progress and deliverables

System Administration

  • Serves as the point of contact for the ongoing maintenance and configuration of the Slate platform
  • Participates in all meetings, trainings, and testing of Slate platform updates
  • Helps with reporting and the identification of future needs for the School
  • Responsible for user access provisioning, training and coordinating user resources

Data Analysis and Visualization

  • Creates and maintains data sets that track the team's workload and key metrics
  • Responsible for analyzing procedures, processes and team-oriented tasks to reduce redundancy and build in efficiencies that ultimately inform department decisions and to build in efficiencies
  • Responsible for data mining, research, and presenting information to leadership that will inform strategic goals and objectives


  • Keeps current on all university, state, and federal policies and guidelines as it pertains to faculty appointments
  • Maintain discretion and professionalism while dealing with highly confidential information


Minimum Qualifications

  • Bachelor's degree required. Advanced degree desirable
  • Minimum four years of related experience in faculty affairs, human resources, or related fields required
  • A resume and cover letter with salary requirements must be submitted to be considered for the position

Other Requirements

  • Must have a strong service oriented attitude and excellent interpersonal skills. Must be well organized, and have exceptional written and oral communication skills
  • Ability to interact effectively with individuals at different levels, as well as the ability to work in a fast paced environment
  • Ability to develop and manage projects with a high degree of independence and accountability and work hands-on as a member of a cohesive team
  • Strong organizational abilities including planning, delegating, and task facilitation
  • The ability to understand and interpret policy and procedures related to Faculty Affairs is required
  • Strong public speaking ability
  • Familiarity with computer accounting systems and PC based software packages are essential. Strong knowledge of MS Office (Word, Excel, and Visio), required

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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