• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $64,350 - $66,000

Position Summary

The Administrative Assistant I will play an integral role in providing clinical and administrative support to our patients and providers across multiple practice locations by managing schedules, triaging calls/messages, and performing and gathering pre-authorizations and referrals for medications and services. This role will also include billing, purchasing, and accounts payable responsibilities.       

At CUIMC, we are leaders in teaching, research, and patient care and are proud of the service and support we provide to our community. Columbia University offers a range of benefits to help you, and your dependents stay healthy, build long-term financial security, meet educational and professional goals, and more. Explore your options for Health and Welfare, Employee Assistance, Tuition Programs, and Retirement Benefits.

“Subject to business needs, we may support flexible and hybrid work arrangements. Options will be discussed during the interview process”

Responsibilities

Administrative Responsibilities:

• Schedule patient appointments including verifying demographics, insurance eligibility, and managing referrals, and appointment confirmations.
• Assist in triaging and troubleshooting patient inquires.
• Work closely with providers to manage schedules and ensure maximum schedule efficiency and appointment availability.
• Perform pre-authorizations for medications, case coordination with home infusion companies, and Specialty lab testing.
• Perform Allergy Benefits Investigations
• Document all work in Electronic Medical Record system and communicate updates to both patients and providers

Financial Responsibilities:

• Support divisional purchasing by creating requisitions for the administrative office and clinical sites.
• Assist with financial tasks such as processing invoices and creating business expense reports.
• Performs related duties & responsibilities as assigned/requested.

Minimum Qualifications

• Bachelor’s degree or equivalent and experience required.

Preferred Qualifications

• Two years of related experience.
• Knowledge of EPIC.
• Bilingual (English/Spanish).
• Prior experience in a fast-paced healthcare environment

Other Requirements

• Excellent customer service, communication, and interpersonal skills.
• Ability to interact with all levels of staff including faculty and management.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Attention to detail, Strong organizational and problem-solving abilities.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.