The Assistant Director reports to the Director of Student Wellness and helps to manage student wellness issues for Columbia College (CC) & undergraduate students in The Fu Foundation School of Engineering and Applied Science (SEAS).
The position blends collaboration with colleagues/partner offices and non-clinical support to provide direct follow-up for CC/SEAS undergraduate students who are in distress related to medical and psychological concerns, life traumas, and other barriers that impede students’ success. The office uses interventions, referrals, and follow-up services to provide a personalized, high touch, and customized response to address individual student issues. The ideal candidate would have experience working one-on-one with students.
Responsibilities include assisting the director in responding to queries from students, staff, faculty, and parents related to concerns about students in distress, medical leaves, and/or the navigation of Columbia resources. The goal of this position is to assist in operationalizing the logistics of student wellness work.
In providing support to students this position will need to collaborate with many partner offices, such as Residence Life, Counseling and Psychological Services, Center for Student Advising, Health Services, Public Safety, Student Conduct, Disability Services, Family Engagement, Financial Aid, and Athletics. While strong supportive relationships may develop with students, the Assistant Director does not engage in individual therapeutic relationships or psychological counseling.
Supporting Case Management: 60%
- Support the Director of Student Wellness and the Associate Dean of Student & Family Support in the administrative functions of case management, including data collection, analytics, and follow-up to ensure adequate support.
- Assist in the evaluation and response to student cases that come through referrals or the online management system. Update records as needed.
- In collaboration with the director of student wellness, assist with meetings and parental notifications for students with multiple hospital transports due to instances of alcohol/substance intoxication.
- Assist in providing crisis intervention & wellness resources to students living off-campus.
- Work closely with the director of student wellness to support students returning from Medical Leaves of Absence, including programming and meeting individually to assess students’ needs.
- Assist students with accessing emergency funding sources.
- Participate in and contribute to various meetings related to students of concern.
Outreach, Training, and Education: 30%
- Work with student groups focused on health & wellness initiatives.
- Be the lead collaborator with Alice! Health Promotion for CU Well Peer Leaders to develop a wellness oriented conversation during New Student Orientation.
- Assist partner offices in developing and implementing programs that disseminate information and promote student wellness. (i.e. parent webinars, family orientation/weekend, orientation)
- Assist in training and advising faculty, staff, and students on managing and responding to students of concern
Other Related Duties: 10%
- Assist in college-wide events and programs. Provide support as requested during emergent situations.
- Other duties as assigned.
- A Bachelor’s Degree is required.
- Minimum of two years in academic environments with experience in case management.
**Applications submitted without a resume and cover letter will not be considered.**
- Master’s degree in social work, counseling, higher education, or related field strongly preferred.
- The Assistant Director should have experience with diverse student populations and navigating complex, decentralized environments.
- The qualified applicant must demonstrate awareness of and an understanding of FERPA, Clery Act, CAS Standards, HECMA standards, and other emergent issues pertaining to case management in a higher education setting.
- The qualified candidate must be able to assess situations quickly and triage objectively.
- The qualified candidate must possess excellent emotional and interpersonal intelligence, and the ability to navigate ambiguous situations. They will manage sensitive and confidential information.
- The qualified candidate must be able to relay information clearly through excellent writing and oral communication skills. They will have knowledge of and the ability to learn student services/educational software.
- The qualified candidate must be self-initiating and independent. They must have the ability to work evenings and weekends as needed.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.